November 6, 2015
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"There’s no more central message of psychology than the fact that most of what goes on in our heads we have no access to," explains social psychologist Richard Nisbett, who offers some smart thinking tools in this video interview. He also delves into the science of influence, in particular the power some parties enjoy by influencing the behavior of others.
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RICHARD NISBETT:
Richard E. Nisbett is Theodore M. Newcomb Distinguished Professor of social psychology and co-director of the Culture and Cognition program at the University of Michigan at Ann Arbor. Nisbett's research interests are in social cognition, culture, social class, and aging. He received his Ph.D. from Columbia University, where his advisor was Stanley Schachter, whose other students at that time included Lee Ross and Judith Rodin.
Perhaps his most influential publication is "Telling more than we can know: Verbal reports on mental processes" (with T. D. Wilson, 1977, Psychological Review, 84, 231–259), one of the most often cited psychology articles published in the seventies. This article was the first comprehensive, empirically based argument that a variety of mental processes responsible for preferences, choices, and emotions are inaccessible to conscious awareness. Nisbett and Wilson contended that introspective reports can provide only an account of "what people think about how they think," but not "how they really think." Some cognitive psychologists disputed this claim, with Ericsson and Simon (1980) offering an alternative perspective.
Nisbett's book The Geography of Thought: How Asians and Westerners Think Differently... And Why (Free Press; 2003) contends that "human cognition is not everywhere the same," that Asians and Westerners "have maintained very different systems of thought for thousands of years," and that these differences are scientifically measurable. Nisbett's book, Intelligence and How to Get It: Why Schools and Cultures Count, argues that environmental factors dominate genetic factors in determining intelligence.
In 2010 Nisbett wrote Intelligence and How to Get It: Why Schools and Cultures Count. The book reviewed extensive favorable attention in the press and from some fellow academics; for example, University of Pennsylvania psychologist Daniel Osherson wrote that the book was a "hugely important analysis of the determinants of IQ". On the other hand, more critical reviewers argued that the book failed to grapple with the strongest evidence for genetic factors in individual and group intelligence differences.
With Edward E. Jones, he named the actor–observer bias, the phenomenon where people acting and people observing use different explanations for why a behavior occurs.
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TRANSCRIPT:
Richard Nisbett: There’s no more central message of psychology than the fact that most of what goes on in our heads we have no access to. We have no idea that it’s going on. And that becomes clearer and clearer in every passing year. There’s more and more research showing we perceive things that have an influence on us. We have no idea. We don’t even notice that they’re there to have an impact.
I was at a world economic forum a while back and there were a bunch of economists and psychologists and political scientists and physicians and government people and business people. And our job was to think of ways to get people to do things that are in society’s interests. And the word incentivize came up over and over again. And usually that was followed by some kind of idea about a monetary reward or a monetary fine of some sort. And I was the lone social psychologist and I’m thinking, you know, incentives can backfire often. Not only they’re not effective, they can actually — I mean why am I offering you this money for doing that unless maybe you’d rather not. I mean why am I threatening you with punishment unless it’s a fairly attractive thing. What social psychologists have learned in the context here of social influence is that what other people are doing has often been vastly more powerful than anything you can do in the way of incentives. A lovely example of this is the state of California recently started hanging tags on people’s doors if they were using more electricity than their neighbors. It says you’re using more electricity than your neighbors. And they cut down significantly.......
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