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Uber Introduces New Policy; Will This Reduce Cancellations? | The Big Focus
Posted
May 20, 2022
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May 20, 2022
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10:04Now PlayingIn this episode of Big Focus with Afrida Ali, we bring you another consumer-centric story. Uber has decided to introduce a new policy where the drivers of the cab will now be able to access the destination the passengers are going to, before accepting a booking. Previously, they could not access it before they accept the ride and the passenger has boarded the cab. That was done to give no prerogative to the drivers and give the rider the upper hand. But now they have that power to decide. As per the company,'s statement, this is done to reduce cancellations by the drivers at the last minute. This comes after the Consumer Rights body has called out similar services for unfair trade practices. Will this feature reach what it aims to?
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